Privacy Policy

Information You Provide to Us

We collect information you provide directly to us, including:

• •Account information: When you create an account, we collect your name, email address, and password.
• •Billing information: When you purchase a subscription, we collect payment information, billing address, and contact details.
• •Communications: Information you provide when you contact us for support, provide feedback, or respond to surveys.

Information We Collect Automatically

When you use our services, we automatically collect certain information about your device and usage, including:

• •Device information: Browser type, operating system, device type, and screen size.
• •Usage data: Pages viewed, time spent on pages, referring sources, and navigation paths through our site.
• •Performance data: System performance metrics, error rates, and diagnostic information.

We use the information we collect to:

• •Provide, maintain, and improve our services
• •Process transactions and send transaction-related communications
• •Respond to your comments, questions, and requests
• •Send technical notices, updates, security alerts, and administrative messages
• •Monitor and analyze trends, usage, and activities in connection with our services
• •Detect, prevent, and address technical issues

We may share the information we collect in the following circumstances:

• •Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• •Compliance with Laws: If required to do so by law or in response to valid requests by public authorities.
• •Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• •With Your Consent: In other cases where we explicitly tell you we're sharing your information and receive your consent.

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We implement automated data retention policies to ensure data is only kept as long as necessary, with customizable timeframes to match your compliance needs.

Depending on your location, you may have certain rights regarding your personal information:

• •Access: You can request copies of your personal information.
• •Correction: You can request that we correct inaccurate information about you.
• •Deletion: You can request that we delete your personal information.
• •Restriction: You can request that we restrict the processing of your information.
• •Data Portability: You can request a machine-readable copy of your information.
• •Objection: You can object to our processing of your information based on our legitimate interests.

To exercise these rights, please contact us at privacy@databuddy.cc.

We process and store information in the United States and other countries. If you are located outside the United States, we may transfer your information to countries that may have different data protection laws than your country.

We take appropriate measures to ensure your personal information remains protected in accordance with this Privacy Policy, including through the use of Standard Contractual Clauses and other legal mechanisms for transfers from the EU/EEA/UK.

We use reasonable organizational, technical, and administrative measures designed to protect the security and confidentiality of information under our control. However, no data transmission or storage system is 100% secure.

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice, such as a prominent website notice or an email notification.